Medical Secretary - CMC Ormond Beach
Company: Halifax Health
Location: Ormond Beach
Posted on: May 26, 2023
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Job Description:
Halifax Health is seeking a Medical Secretary.This individual
will perform medical secretarial duties which include typing, data
entry, answering telephone, making calls, taking messages and
various administrative duties, as assigned by Supervisor or
Manager.High School Diploma or GED equivalentrequiredPrior medical
office/front desk experience preferredExcellent organizational and
communication skillsAssist in the coverage of absent
co-workers.Assist in obtaining, copying, and/or scanning medical
records as needed.Maintains knowledge of scheduling criteria for
all procedures within department.Works at a fast pace and maintains
accuracy of details.Schedules patient visits in a timely manner,
ensuring that appointments along with all information are complete
and accurate. Coordinate appointments as needed with other
locations.Answers phone and provides excellent customer
service.Follows through with any problems or questions in a timely
manner, by understanding and using resources available for problem
solving in a diplomatic and tactful manner.Accurately answers
questions by maintaining a good knowledge base and utilizing other
resources as needed.Communicates identified problems to appropriate
supervisory personnel and participates in corrective action.Ensures
and adheres to strict confidentiality when handling patient charts,
records, and scheduling information.Attends all in-service programs
and all departmental meetings as required.Utilizes the scheduling
system to the fullest potential, using established procedures, and
guidelines.Maintains up-to-date knowledge and stays abreast of
changes and updates as they occur.Assists with data
collection.Creates accounts for new patients and updates accounts
for previous patients in the registration system to ensure accurate
services and account processing.Accurately enters data into the
system.Utilizes appropriate strategies, including phone calls and
online databases, to verify the insurance coverage of scheduled
patients, obtaining benefit information such as deductibles,
co-payment, and co-insurance amounts.Collaborates with patients,
staff, clinical departments, and referring physician offices to
ensure that all necessary information is obtained from patients
before their scheduled services.Documents all information obtained
during pre-registration activities to ensure patients' accounts are
complete for forwarding to other departments.Documents charts
and/or system with activity comments to ensure appropriate account
follow-up.Collects self-pay balances per department guidelines and
posts collections to system.Ensures that all monies collected are
secured or turned over to appropriate associates and cash drawers
are balanced before closing.Refers patients to for in-depth
financial counseling when needed.Maintains a safe environment of
care.Recognizes and addresses safety hazards.Reports any
dissatisfied patients/family to management or police/security if
necessary.Participates in professional development.Actively
participates in educational in-services and eLearning courses as
offered.Recognized as one of the 50 Top Cardiovascular Hospitals---
in the United States by IBM Watson Health---, Halifax Health serves
Volusia and Flagler counties, providing a continuum of health care
services through a network of organizations including a tertiary
hospital, two community hospitals, urgent care clinics, psychiatric
services, a cancer treatment center with five outreach locations,
the area's largest hospice, a center for inpatient rehabilitation,
outpatient rehabilitation clinics, primary care walk-in clinics, a
clinic specializing in women's health, a pediatric care community
clinic, five pediatric medical practices, a home health care agency
and an exclusive provider organization. Halifax Health offers the
area's only Level II Trauma Center, Thrombectomy-Capable Stroke
Center (TSC), Center for Transplant Services, Pediatric Intensive
Care Unit, Child and Adolescent Behavioral Services, complete
Neurosurgical Services, OB Emergency Department and Level III
Neonatal Intensive Care Unit that cares for babies born earlier
than 28 weeks. For more information, visit halifaxhealth.org.
Keywords: Halifax Health, Palm Coast , Medical Secretary - CMC Ormond Beach, Administration, Clerical , Ormond Beach, Florida
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