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Behavioral Health Tech Manager

Company: Promises Behavioral Health
Location: Ormond Beach
Posted on: July 31, 2022

Job Description:

Job DescriptionPosition Summary:The Behavioral Health Manager (BHM) provides supervision of around-the-clock Behavioral Health staff performing daily client activities in a large residential treatment facility, or for multiple smaller facilities. The BHM is responsible for oversight, monitoring, and tracking of services for clients and daily BH staff program responsibilities and is a working manager position. They help to manage staff that support clinical and treatment goals and maintain a welcoming, nonjudgmental environment that encourages and supports clients in their recovery. Job Responsibilities:Create and maintain staff schedules, manage time, and review/approve time cards, etc. Completes and posts weekly staff schedules and coordinate coverage.Conduct performance reviews and complete performance review documents. Perform reviews and quality assurance checks for residential facilities to ensure documentation accuracy, cleanliness of grounds, and feedback to appropriate staff members and departments. Provide coaching and disciplinary actions and documents as appropriate. Will work with leadership team on selection, hiring, onboarding, training, and promoting of new Behavioral Health staff. Participate in hiring, onboarding, orientation, training, and monitoring ongoing performance of assigned staff. Attend and participate in local leadership meetings. Responsible for maintaining documentation of staff training. Collaborate with Human Resources team on staffing related activities. Assist Clinical Director and acts as liaison between Behavioral Health staff and other staff. Coordinate outside appointments and meetings and assist with facilitating staff meetings. Collaborate and support the clinical and medical team and other staff and departments. Can and may perform all Behavioral Health staff job duties as well as coordinate all daily responsibilities and shift functions as needed for coverage. Available for alternate, evening, overnight, and weekend schedules/shifts that may be required to meet client needs, state, and regulatory agency requirements and business necessity. Responsible for coordinating and delegating client transportation, store runs, outings, and off-campus meetings. Responsible for order and stocking client supplies (i.e., literature and basic hygiene products).Responsible for oversight and quality assurance of BH team documentation. Job Qualifications:Minimum of three years' experience in the addiction or mental health fields. Minimum of two years' experience in a supervisory or leadership role with supporting documentation/references. High school diploma, required. Associates degree required, Bachelor's degree, preferred.Valid Driver's License, required. Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; responds well to questions. Knowledge of organization, communication, and interpersonal skills. Ability to exercise sound judgement, be attentive to detail, and maintain positive work attitude.Ability to maintain confidentiality of all medical, financial, and legal information. Ability to complete work assignments accurately and in a timely manner. Ability to understand and utilize program knowledge, such as the disease model, motivational interviewing, trauma-informed approaches, experiential approaches, CBT, self-help approaches, and evidence based practices in client care. Familiarity with acute intoxication and/or withdrawal potential, biomedical conditions that affect treatment, emotional/behavioral/cognitive conditions that complicate treatment, the stages of change model/readiness to change scale, relapse potentials, and supportive recovery environments for aftercare (the American Society of Addiction Medicine (ASAM) criteria for levels of care)Ability understanding of how to utilize medical knowledge, complete medication observations, observe and assess detox clients, and complete and document vitals. Ability to document thoroughly in an electronic medical record. Ability to professionally interact and communicate with clients, client family members, referral sources, and vendors. Knowledge of MS Office and office equipment such as copiers and scanners.Must meet pre-employment and maintain all applicable state and job related guidelines for background screening, fingerprinting, drug test, health screening, DMV, insurance, CPR/Basic First Air, and license/credential verifications.

Keywords: Promises Behavioral Health, Palm Coast , Behavioral Health Tech Manager, Healthcare , Ormond Beach, Florida

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