Customer Service Rep(03831) - Winter Garden, FL
Company: Domino's Franchise
Location: Winter Garden
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Job Description We are seeking a
friendly and dedicated Customer Service Representative to join our
team in Winter Garden, FL. As a key member of our customer support
team, you will be responsible for providing exceptional service to
our valued customers, addressing their inquiries, and resolving
issues with empathy and professionalism. Respond to customer
inquiries via phone, email, and chat in a timely and efficient
manner Assist customers with product information, order processing,
and account management Identify and escalate complex issues to
appropriate departments when necessary Maintain accurate records of
customer interactions and transactions Collaborate with team
members to ensure consistent, high-quality customer experiences
Stay updated on company products, services, and policies to provide
accurate information Participate in ongoing training and
development programs to enhance customer service skills Contribute
to a positive work environment by maintaining a supportive and
customer-focused attitude Qualifications Excellent verbal and
written communication skills Strong problem-solving abilities and
attention to detail Ability to multitask and prioritize in a
fast-paced environment Patient and empathetic approach to customer
interactions High school diploma or equivalent Flexibility to work
various shifts, including weekends and holidays, as needed
Additional Information Additional Job Details PHYSICAL REQUIREMENTS
including, but not limited to the following: Standing Most tasks
are performed from a standing position. Walking For short distances
for short durations. Surfaces include ceramic tile bricks with
linoleum in some food process areas. Height of work surfaces is
between 36 and 48. Sitting Paperwork is normally completed in an
office at a desk or table. Lifting Bulk product deliveries are made
twice a week or more and are unloaded by the team member using a
hand truck. Deliveries may include cases of ingredients and
supplies weighing up to 50 pounds with dimensions of up to 3' x
1.5'. Cases are usually lifted from floor and stacked onto shelves
up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces,
are carried from the workstation to storage shelves. Occasionally,
pizza sauce weighing 30 pounds is carried from the storage room to
the front of the store. Trays of pizza dough are carried three at a
time over short distances, and weigh approximately 12 pounds per
tray. Pushing To move trays which are placed on dollies. A stack of
trays on a dolly is approximately 24 - 30 and requires a force of
up to 7.5 pounds to push. Trays may also be pulled. Climbing Team
members must infrequently navigate stairs or climb a ladder to
change prices on signs, wash walls, perform maintenance.
Stooping/Bending Forward bending at the waist is necessary at the
pizza assembly station. Toe room is present, but workers are unable
to flex their knees while standing at this station. Duration of
this position is approximately 30 - 45 seconds at one time,
repeated continuously during the day. Forward bending is also
present at the front counter and when stocking ingredients.
Crouching/Squatting Performed occasionally to stock shelves and to
clean low areas. Reaching Reaching is performed continuously; up,
down and forward. Workers reach above 72 occasionally to turn
on/off oven controls, change prices on sign, and lift and lower
objects to and from shelves. Workers reaching down to perform such
tasks as scooping cornmeal from a plastic barrel, or washing
dishes. Workers reach forward when obtaining topping ingredients,
cleaning work surfaces, or answering phones. Hand Tasks Eye-hand
coordination is essential. Use of hands is continuous during the
day. Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms
and wrists. Workers must manipulate a pizza peel when removing
pizza from the oven, and when using the rolling cutter. Frequent
and/or forceful pinching is required in the assembly of cardboard
pizza boxes. Team Members must be able to grasp cans, the phone,
the pizza cutter and pizza peel, and pizza boxes. Machines, Tools,
Equipment, Work Aids Team Members may be required to utilize
pencils/pens, computers, telephones, calculators, TDD equipment,
pizza cutter and pizza peel.
Keywords: Domino's Franchise, Palm Coast , Customer Service Rep(03831) - Winter Garden, FL, Hospitality & Tourism , Winter Garden, Florida
