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Information Technology Manager

Company: City of Ormond Beach
Location: Ormond Beach
Posted on: May 3, 2021

Job Description:


The City of Ormond Beach is looking for a superstar Information Technology Manager to lead our IT team! Why work here? Besides being paid to work with a great group of people in a beautiful beach town, The City pays 100% of employee monthly premiums for medical, dental, vision, life, and long term disability insurance (you can purchase coverage for dependents). And with our medical insurance, you have free access to over 70 gyms! We have 10 paid holidays, and you will accrue 3.6 weeks of paid time off each year (plus more after 5 years!). To top it all off, the City contributes 7% of your salary annually into a 401(a) retirement account (above and beyond your annual salary). If you are qualified, we encourage you to apply today!

Under limited supervision, performs complex professional, technical, and administrative work managing all aspects of the Citys Information Technology Division, inclusive of GIS. Requires the ability to understand IT requirements and operational needs in a public sector environment. The manager will exercise independent judgment in the execution of her/his duties, and participates in the Citys senior management team.

Duties and Responsibilities

Essential Duties and Responsibilities:

  • Directs and oversees the Information Technology Division to ensure efficient and effective operations of all city functions through secure and up to date technology.
  • Assists in preparation and review of the divisions annual and capital improvement projects budgets.
  • Assesses the need for new computer equipment, software applications, licensing agreements, and equipment maintenance; recommends and coordinated purchasing of computer equipment; negotiates contracts; and maintains computer systems inventory; confers with computer/software manufacturers and vendors; maintains liaisons with vendors and users.
  • Translates information systems requirements into logical, economical and practical designs.
  • Writes detailed specifications; coordinates system testing; develops practical solutions to problems.
  • Prepares associated documentation, user/training manuals and any related set of instructions.
  • Develops an evaluation process to compare the effectiveness, quality of work and cost of in-house support versus vendor provided services to ensure the most practical and economical process is adopted.
  • Ensures effective technical support for end users.
  • Ensures continuous operational support for the Citys telecommunication network.
  • Develops and maintains policies and procedures for the use of city computer equipment, hardware, software, internet, e-mail, system, etc., and recommends appropriate training to department directors.
  • Responsible for personnel matters including recruitment, discipline, training and development, and performance appraisals.
  • Prepares, coordinates, and reviews City Commission agenda items, memos, reports, and presentations.
  • Works effectively with a variety of staff, other governmental representatives, and the public; deals tactfully and courteously with the public and maintains composure in difficult and stressful situations.
  • Serves as the Police Departments Local Agency Security Officer (LASO).
  • Represents the City and participates in appropriate local, regional, professional, and civic organizations and meetings.
  • Assists in preparation for, response to, and recovery from, the impacts of a wide variety of disasters or emergency situations and may be temporarily assigned to other duties, locations, and shifts.
  • Meets attendance requirements.
  • Promotes positive customer service environment internally and externally.
  • Performs other job-related functions as assigned.

Supervisory Responsibilities:

Manages Information Technology Division staff. Qualifications

Education and/or Experience:

Bachelors degree in Information Systems, or a closely related field is required; supplemented by a minimum of eight (8) years previous experience and/or training that includes experience in management, development, implementation, and operation of computer-based information system; or an equivalent combination of education, training, and experience.

Experience working in a public sector agency is preferred.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must pass a Florida Department of Law Enforcement (FDLE) fingerprint-based background check. Must maintain FDLE certifications via periodic training and testing which is required to work on Police department systems and infrastructure.
  • Possession of a valid Florida drivers license.
  • Knowledge of operating systems, management information systems and networking; iSeries, Microsoft operating systems on servers and workstations, telephone messaging systems, and multi-function printers.
  • Knowledge of system design and analysis.
  • Knowledge of the operating system software components providing central control.
  • Ability to administer and manage multiple technical programs and projects simultaneously, to conduct needs assessments, and to establish and control workflow of projects through completion.
  • Ability to work under, and adjust to, time constraints and strict schedules.
  • Ability to troubleshoot complex information system problems; prioritize and organize the work flow.
  • Ability to communicate effectively orally and writing and work effectively with employees and the general public.
  • Ability to establish effective relationships with employees, elected officials, and the general public.
  • Ability to do technical research, write clear and concise reports, and deliver effective presentations.
  • Ability to work independently and exercise considerable independent judgment.

Additional Information

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully meet the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to meet job demands under some stressful situations.
  • Ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight up to 50 pounds. Tasks involve extended periods of time at a keyboard or workstation.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • Work is occasionally performed in plant and remote areas.

Keywords: City of Ormond Beach, Palm Coast , Information Technology Manager, Other , Ormond Beach, Florida

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