Systems Specialist

Company: City of Ormond Beach
Location: Ormond Beach
Posted on: May 5, 2021

Job Description:

Summary The City of Ormond Beach is looking for an awesome Information Systems Specialist to join our team!Why work here? Besides being paid to work with a great group of people in a beautiful beach town, The City pays 100% of employee monthly premiums for medical, dental, vision, life, and long term disability insurance (you can purchase coverage for dependents). And with our medical insurance, you have free access to over 70 gyms! We have 10 paid holidays, and you will accrue 3.6 weeks of paid time off each year (plus more after 5 years!). To top it all off, the City contributes 7% of your salary annually into a 401(a) retirement account (above and beyond your annual salary).If you are qualified, we encourage you to apply today! Summary: Performs technical work involving various types of computer systems (hardware and software), networking systems, and application systems. Primary responsibility is to provide technical assistance in resolving user issues related to city computer systems. This position is an integral part of the citys IT division, is cross trained in other areas, and will be assigned tasks based on skill level and experience. Duties and Responsibilities Essential Duties and Responsibilities:

• Provides technical support and training, via phone, email, remote assistance, and in person, related to computer systems, hardware, and software.
• Maintains and monitors inventory of computer hardware and software.
• Operates various computer systems and peripheral equipment such as multi-function printers, storage devices, USB cameras, and telecommunications hardware/software according to established procedures.
• Installs, configures, troubleshoots operating systems, software, computer hardware, and peripherals such as printers, scanners and related devices.
• Interprets various computer messages and responds accordingly.
• Serves as part of the IT team to assist users with routine hardware and software questions.
• Writes documentation for procedures, applications, programs, and training sessions.
• Supports Network/Systems Administrator functions.
• Supports Applications Administrator functions.
• Performs other job-related functions as assigned.
• Assists in preparation for, response to, and recovery from, the impacts of a wide variety of disasters or emergency situations and may be temporarily assigned to other duties, locations, and shifts.
• Meets attendance requirements.
• Promotes positive customer service environment internally and externally. Supervisory Responsibilities: None Qualifications Education and/or Experience: Associates degree in Information Systems, Computer Science or related field is required; supplemented by two (2) years experience and/or advanced training in the administration and operation of networks in an enterprise environment. Equivalent combination of education, training, and experience may be considered. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Possession of a valid Florida drivers license.
  • Must pass a FDLE fingerprint-based background check. Must maintain FDLE certifications via periodic training and testing which is required to work on Police department systems and infrastructure. Additional Information Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully meet the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Ability to meet job demands under some stressful situations.
    • Ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight up to 50 pounds. Tasks involve extended periods of time at a keyboard or workstation. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • The noise level in the work environment is usually moderate.

Keywords: City of Ormond Beach, Palm Coast , Systems Specialist, Other , Ormond Beach, Florida