IT System Support Analyst

Company: Alleima
Location: Palm Coast
Posted on: January 27, 2023

Job Description:

LocationPalm Coast, United States of AmericaKanthal Corporation is looking for an IT System Support Analyst in Palm Coast FL. Kanthal, part of Alleima Group, is a world-leading brand for products and services in the areas of industrial heating technology and resistance material. We develop innovative solutions in creative partnerships with our customers, and with a strong commitment to reduce the environmental impact. With skilled people and pioneering technology, we support some of the world's most exciting and biggest projects. If you are interested in apply for IT System Support Analyst you can go to https://www.kanthal.com/en/about-us/careers/vacancies/Your RoleAs an IT System Support Analyst, you are part of the IT Demand Delivery Area and work with Alleima business units to support the manufacturing production and business office areas with Alleima with definition, development, maintenance, and overall, of IT systems.Resolves IT System incidents and service requests/ orders within SLA timelines, provides PC delivery and helps to maintain asset control, Support users in the use of computer equipment and peripheral devices, Answers questions regarding system procedures, online transactions, system status, and downtime procedures with a high level of service, Collaborates with all areas of IT including but not limited to: network services, telecom, infrastructure, integration, application engineering and/or application development in order to restore service and/or identify problems within Service Level Agreements, provides IT support to local business projects, contribute to continuous service improvement, other day to day assignments as issued by Alleima Management and Travel up to 20% of time.Work with manufacturing production area to develop/ improve manufacturing automation and efficiency.About YouKanthal Corporation is looking for 3 + year experience. Experience in the field of Information Technology is required, experience in IT within the manufacturing industry is strongly recommended.Education: Computer Science degree or equivalent combination of education and experience.What you can expect from usIT is a small group of IT individuals at a variety of sites, so working alone and covering areas of IT with guidance from the team who are at other sites. This role requires interacting with people from within IT as well as from the business. Additional InformationKanthal Corporation offers comprehensive total compensation packaging including a competitive benefits of life, health, and disability insurance, paid time off, paid holidays, and a 401 (k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as we as opportunities for career advancement.At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customer's needs and thus achieve our business goals, is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally.With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry.Are you ready to take on this challenge together with us? Join us on our journey! www.alleima.com

Keywords: Alleima, Palm Coast , IT System Support Analyst, Professions , Palm Coast, Florida