Project Coordinator / Customer Service Representative
Company: Renewal By Andersen Of Florida
Location: Jacksonville
Posted on: May 3, 2024
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Job Description:
Our Vision: 'We aspire to be the trusted partner in every
homeowner's journey towards a safer, more beautiful, and
energy-efficient living space. With a steadfast commitment to
excellence, we strive to leave a legacy of transformed homes and
delighted families, forever woven into the fabric of our
communities'.*Renewal by Andersen is a High-End Window and Door
Replacement Company the Elite Product in the Industry. *We offer
our customers a signature service experience unlike any other.
Because our product is top of the line, our customers have high
expectations that we must meet or exceed. Our goal is to delight
our customers throughout the process and every member of our team
should strive to do their best to provide this type of experience
for our homeowners._- Check out this video to see who we are!
https://vimeo.com/543689842/eac87297f0_What We Offer:* An
Award-Winning Work Environment - Awarded Top 10 Best Place to Work
3yrs in a row by the Orlando Business Journal and Orlando
Sentinel!* Paid Time Off & Six Paid Holidays* Health, Dental,
Vision, & Life Insurance* Opportunities for Professional Growth &
Advancement* *Hourly Rate: $18hr - $19hr** *Schedule: Monday -
Friday (Full Time)*The *Project Coordinator / Customer Service
Representative* is an integral part of our operations team and
company mission to provide homeowners with a world-class
experience. Once a job is sold, each customer is paired with their
assigned representative. Throughout the duration of the remodeling
project, the SSR not only processes all paperwork pertaining to
their contract and permit, but also schedules appointments, tracks
progress, and maintains constant communication with our
homeowners.Responsibilities:* Provide excellent customer service
support to homeowners from point of sale through project
completion, creating opportunities for a world-class experience*
Handle incoming and outgoing calls to schedule appointments,
provide information, and facilitate resolutions* Maintain accurate
records of documents and communication regarding remodeling
projects* Receive, sort, and distribute incoming and outgoing
documents* Coordinate with the sales department and field
operations to maintain consistent communication with
customersRequirements:* High School Diploma or Equivalent* *At
least 1-2yrs of Computer/Administrative Experience** *At least
1-2yrs of Customer Service Experience** *Construction/Home
Improvement Administrative Experience is Preferred** Strong
organizational skills* Excellent written and verbal communication*
Ability to work in a fast-paced environment with high volume and
multiple deadlines* Must have a passion for providing excellent
customer service, and maintaining strong relationships**Must be
willing to undergo a criminal background check****This Company
Participates in E-Verify**_Our __*Company Culture*_ _is one that
strives 'to provide an exceptional employee experience that leads
the way to delighted customers. We encourage our employees to
achieve their personal and professional goals. Our continuous
success is the result of our __*inclusive, collaborative, and
positive environment*__.__Renewal by Andersen careers offers
unrivaled opportunity! Our employees bring to life our key core
values: integrity, alignment, achievement, balance, and commitment.
If these values are also important to you, we want you on our
team!__We provide equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race,
color, religion, sex, national origin, age, disability, or
genetics. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation, and training._Job Type: Full-timePay: $18.00 - $19.00
per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid
time off* Referral program* Vision insuranceSchedule:* 8 hour
shift* Monday to FridayPeople with a criminal record are encouraged
to applyEducation:* High school or equivalent
(Preferred)Experience:* Construction/Home Improvement Industry: 1
year (Preferred)* Customer Service: 1 year (Preferred)* Computer: 1
year (Preferred)Ability to Commute:* Jacksonville, FL 32256
(Preferred)Work Location: In personby Jobble
Keywords: Renewal By Andersen Of Florida, Palm Coast , Project Coordinator / Customer Service Representative, Sales , Jacksonville, Florida
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here to apply!
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